For veterinarians

An AI front desk for the vet practice that can't catch up.

Sara picks up every call, triages sick pets, books wellness and vaccines, runs vaccine recall - so your front desk can be present for the people standing in the lobby.

See how it works
Dr. Sarah Patel, founder of Cedar Park Animal Hospital in Austin, holding a small terrier in the exam room
Cedar Park Animal Hospital · Austin, TX
The math

Your front desk is doing the work of three people.

01

The phones never stop

Vaccine reminders, sick-pet triage, refill requests, boarding, new-client intake. One CSR is drowning before 9:30am.

02

Sick-pet calls get rushed

Owner calls about a dog not eating for two days. A rushed CSR books next week - the pet ends up in the ER instead.

03

Appointment no-shows hurt

A 30-minute slot empty is $75-$150 plus a tech standing idle. Without confirmations you eat that every week.

04

New clients want answers now

First-time owner calls at 8pm wanting to book their puppy. Voicemail hands them to the practice down the street.

05

Vaccine recall leaks revenue

Annual reminders rot in voicemail. People delay another year. You lose the visit and the pet falls behind on prevention.

06

90% of inbound is repeatable

Hours? Refill? Records request? Why is your CSR running the same five conversations all day instead of seeing patients?

Dr. Patel examining a golden retriever's ear with an otoscope while the owner pets the dog's head
How it works

Triage. Schedule. Reassure.

Sick-pet triage

Owner calls about a Lab not eating, lethargic, vomiting overnight. Sara runs your protocol questions (duration, blood in vomit, water intake), flags same-day priority, books the soonest sick-visit, and pages your tech with the symptoms.

Annual wellness

Owner books Bella's annual. Sara recognizes the patient, sees vaccines due (DAPP, rabies), books the exam plus vaccines, and confirms last visit's weight so the tech preps the right vials.

Puppy first visit

First-time client adopted an 8-week labradoodle. Sara explains your puppy package, books the initial exam plus DAPP series, and texts a welcome packet before the visit.

Dental cleaning consult

Owner asks about a dental for their senior cat. Sara explains pre-anesthesia bloodwork, books the consult, and prepares them on cost expectations.

Boarding inquiry

Caller needs boarding for Thanksgiving. Sara checks dates, confirms vaccine records on file, books the reservation, and notes feeding instructions.

Vaccine recall on autopilot

Sara texts SMS reminders 30 and 14 days before vaccines are due. Owners reply 'book it' to schedule - no human needed. Compliance climbs; prevention revenue stops leaking.

What Sara does

Built for the way vet practices triage the phone.

Sick-pet triage, vaccine recall, and after-hours intake - the easy 80% off your front desk.

Sick-pet triage

Runs your protocol questions, flags urgency, books the right slot - or recommends the ER for clear emergencies.

Vaccine surfacing

Shows what's due during the call. The tech still owns the final clinical decision.

Boarding intake

Checks dates, vaccine records on file, books the reservation, captures feeding notes.

Recall on autopilot

SMS reminders 30 and 14 days before vaccines due. Owners reply 'book it' to schedule.

New-client onboarding

Explains your puppy or kitten package and texts the welcome packet before the first visit.

Sensitive call handoff

Routes complaints, euthanasia conversations, and edge cases to your team. Some calls aren't for an AI.

“Our front desk was burning out and we were losing new clients to voicemail. Sara took the easy 80% of our phones overnight - booking exams, answering hours, scheduling vaccines. My CSR finally has time for the people standing in the lobby.”
Dr. Sarah Patel
Dr. Sarah Patel
Cedar Park Animal Hospital · Austin, TX
Pricing

Simple plans. Free website in every one.

No setup fees. No contracts. Cancel anytime.

Starter
Perfect for solo owners and small shops
Custom
Tailored to your volume
  • ✓200 Appointments/month (Calls & SMS)
  • ✓500 minutes included
  • ✓1 phone number
  • ✓AI agent 24/7
  • ✓Appointment booking with Google Calendar sync
  • ✓SMS notifications to you and your customers
  • ✓SMS scheduling (customers can book via text)
  • ✓Email alerts for every appointment
  • ✓Call transcriptions
  • ✓Appointment history dashboard
  • ✓Industry templates
  • ✓Email support
Most popular
Pro
For busy businesses that can't afford to miss a single call
Custom
Tailored to your volume
  • ✓500 Appointments/month (Calls & SMS)
  • ✓1,250 minutes included
  • ✓Up to 3 phone numbers
  • ✓Everything in Starter, plus:
  • ✓Sarase Website
  • ✓Full reports on your busiest hours
  • ✓Priority support
Business
For multi-location businesses and growing teams
Custom
Tailored to your volume
  • ✓1,000 Appointments/month (Calls & SMS)
  • ✓2,500 minutes included
  • ✓Everything in Pro, plus:
  • ✓Multi-location support
  • ✓Custom domain
  • ✓Dedicated success manager
Veterinary FAQ

Veterinarian questions.

Stop losing money to chaos.

Your customers want to book you. Your competitors are picking up the phone. Every day you wait costs real dollars.

No credit card · Free website included · Cancel anytime