The AI agent that books every HVAC call.
Heat wave or cold snap, Sara picks up every call simultaneously - no holds, no voicemail. She qualifies the job, books the visit, and dispatches the right tech.
Your peak season is where you bleed the most jobs.
One dispatcher can't keep up with peak volume
During a heat wave the line rings nonstop. Calls roll to voicemail; by the time you call back the lead is already gone.
No-cool emergencies don't wait
Family with a baby has no AC at 100°. They call five companies. Whoever picks up first wins. Voicemail isn't first.
Tune-ups get pushed to spring
Maintenance reminders rot in voicemail. People call back in March instead of October. Your shoulder season stays flat.
Tech schedule chaos
Without clean intake, jobs land on the wrong tech, wrong day, with no part numbers. Trucks roll twice. Margins die.
Warranty questions burn the dispatcher
Half your inbound is 'is my Lennox still under warranty?' That's a 2-minute call eating your dispatcher all day.
After-hours revenue leaks
After 5pm in July your line rolls to voicemail. Every emergency you miss is a $4K install your competitor books in the morning.
Triage. Schedule. Dispatch.
No-cool at 102°
Sara hears 'AC isn't working' on a triple-digit day, flags it as emergency, asks whether the unit is making noise or completely off, books the same-day slot, and pages a tech with the address and symptoms.
Annual maintenance
Existing customer remembers their tune-up. Sara recognizes them, pulls their system on file (3-ton Lennox, 2019 install), books the maintenance slot, and offers your maintenance plan if they're not on it.
Furnace won't ignite
Caller's heat is out in January. Sara asks about thermostat, breaker, and ignition click, then books the diagnostic at your standard winter rate.
New install quote
Homeowner wants a full system replacement quote. Sara asks square footage, system age, and zoning, books the free in-home estimate, and texts a confirmation with the appointment window.
Warranty question
Customer asks if their unit is under warranty. Sara confirms brand and age, explains what your shop covers vs. manufacturer, and books a diagnostic if needed.
Two-hour appointment window
Sara confirms each visit the night before with a 2-hour window. Texts again when the tech is 30 minutes out. 'Where is he?' calls disappear.
Built for the way HVAC shops handle peak season.
Heat-wave Friday or dead-cold Monday - every call gets picked up and routed cleanly.
Parallel peak volume
Picks up every call simultaneously. No holds. No voicemail. No leads on the floor.
Brand-aware warranty
Tell Sara your brands. She handles warranty questions and books diagnostics - no dispatcher time burned.
System-on-file recognition
Pulls existing customers' install (e.g. 3-ton Lennox, 2019) and books the right service automatically.
Maintenance plan upsell
Mentions the plan naturally on tune-up calls and enrolls new customers when they say yes.
Two-hour confirmations
Night-before SMS plus a 30-minute heads-up when the tech rolls. 'Where is he?' calls disappear.
Tech routing
Routes by zip code, ducted vs. ductless, residential vs. light commercial - every job lands on the right calendar.
“Last July my office line was ringing nonstop and my dispatcher was burning out. We were dropping 20-30 calls a day. We turned on Sarase mid-week - by Monday she'd booked 47 service calls overnight we'd have lost.”
Simple plans. Free website in every one.
No setup fees. No contracts. Cancel anytime.
- ✓200 Appointments/month (Calls & SMS)
- ✓500 minutes included
- ✓1 phone number
- ✓AI agent 24/7
- ✓Appointment booking with Google Calendar sync
- ✓SMS notifications to you and your customers
- ✓SMS scheduling (customers can book via text)
- ✓Email alerts for every appointment
- ✓Call transcriptions
- ✓Appointment history dashboard
- ✓Industry templates
- ✓Email support
- ✓500 Appointments/month (Calls & SMS)
- ✓1,250 minutes included
- ✓Up to 3 phone numbers
- ✓Everything in Starter, plus:
- ✓Sarase Website
- ✓Full reports on your busiest hours
- ✓Priority support
- ✓1,000 Appointments/month (Calls & SMS)
- ✓2,500 minutes included
- ✓Everything in Pro, plus:
- ✓Multi-location support
- ✓Custom domain
- ✓Dedicated success manager
HVAC owner questions.
Stop losing money to chaos.
Your customers want to book you. Your competitors are picking up the phone. Every day you wait costs real dollars.
No credit card · Free website included · Cancel anytime