A shopping assistant on every product page.
Sara asks what your shopper is looking for, searches your live catalog, and recommends what actually fits - then handles order status and returns. The help a good salesperson gives in a store, on your site, at midnight.
Every unanswered question is an abandoned cart.
Pre-sale questions go unanswered
"Does this come in my size? Will it arrive by Friday?" A shopper with a question and no answer closes the tab and buys elsewhere.
"Where's my order?" floods your inbox
Most of your support tickets are just order-status checks. They bury the messages that actually need you.
Cart abandonment from doubt
Shipping cost, return policy, sizing - one unanswered worry is enough to abandon a full cart at checkout.
Returns eat your day
Every return starts with the same back-and-forth. Multiply that by every order and it's hours you don't have.
Midnight and weekend shoppers
Your busiest browsing hours are when no one's at the keyboard. Those questions just sit until the shopper gives up.
Spanish-speaking shoppers bounce
A meaningful share of buyers prefer Spanish. An English-only store sends them to a competitor who answered in their language.
She helps them choose, then she takes care of the rest.
Finds the right product
"Do you have waterproof boots under $80?" Sara searches your live catalog and shows three matches with prices.
Answers a product question
"Does the tote come in black?" Sara pulls the live variant data - never guesses - and confirms what's in stock.
"Where's my order?"
Shopper gives their order number and email. Sara verifies the email matches, then reads back the status and tracking link.
Starts a return
"This doesn't fit." Sara confirms the order, checks eligibility, and starts the return - or hands off if it's outside the window.
Shipping and policy questions
"How long does delivery take to Canada?" Sara answers straight from your policies and never invents a number.
Bilingual shopper
Shopper writes in Spanish. Sara replies in Spanish and helps them find what they need without missing a beat.
A salesperson first, a support desk second.
Sara starts where a shopper starts - what am I looking for? She searches your live Shopify catalog to recommend it, then handles the order and the return that follow.
Product discovery
Searches your live Shopify catalog and surfaces the right products by category, price, or attribute.
Live product answers
Pulls real variant, size, color, and stock data - never guesses about your products.
Order status and tracking
Verifies the shopper's email, then shares status and tracking. No more 'where's my order?' tickets.
Returns and exchanges
Confirms eligibility and starts the return, or hands off cleanly when it needs a human.
Shipping and policy answers
Answers delivery times, return windows, and payment questions straight from your saved policies.
Bilingual, 24/7
Helps every shopper in English or Spanish, around the clock - your busiest browsing hours included.
“Most of our support was just 'where's my order' and sizing questions. Sara handles those instantly and only pulls us in when it's real. Our response time went from hours to seconds, and we're recovering carts we used to lose overnight.”
Simple plans. Free website in every one.
No setup fees. No contracts. Cancel anytime.
- ✓200 Appointments/month (Calls & SMS)
- ✓500 minutes included
- ✓1 phone number
- ✓AI agent 24/7
- ✓Appointment booking with Google Calendar sync
- ✓SMS notifications to you and your customers
- ✓SMS scheduling (customers can book via text)
- ✓Email alerts for every appointment
- ✓Call transcriptions
- ✓Appointment history dashboard
- ✓Industry templates
- ✓Email support
- ✓500 Appointments/month (Calls & SMS)
- ✓1,250 minutes included
- ✓Up to 3 phone numbers
- ✓Everything in Starter, plus:
- ✓Sarase Website
- ✓Full reports on your busiest hours
- ✓Priority support
- ✓1,000 Appointments/month (Calls & SMS)
- ✓2,500 minutes included
- ✓Everything in Pro, plus:
- ✓Multi-location support
- ✓Custom domain
- ✓Dedicated success manager
Store owner questions.
Stop losing money to chaos.
Your customers want to book you. Your competitors are picking up the phone. Every day you wait costs real dollars.
No credit card · Free website included · Cancel anytime